We offer a wide array of services to meet the unique needs of your business. Reach out to us and we’ll walk you through our affordable and customizable options.
Live Agent Answering Overflow Answering Attendance Management Live Transfer or Call Patching Dispatching On-call Answering
Delight Your CustomersReduce ExpensesGrow Your Business
Why is Call Management Resources the top call answering solution?
We offer a wide array of services to meet the unique needs of your business. Reach out to us and we’ll walk you through our affordable and customizable options.
Call Management Resources
Competitors
One size fits all templates Basic phone app and outdated client interface New to the outsourced customer service industry Limited Integrations Answering limited hours or extra charges for 24/7 and holiday answering Client service handled by random call agents.
Custom designed accounts New client interface and phone app In business since 1959 Custom integrations 24/7/365 live answering included in all service packages Dedicated client services representative
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Serving Businesses Large and Small Since 1959
From simple live answering and message taking to tech support and complex custom solutions, we have the experience to handle your business needs.
HVAC & Plumbing
Answering a call in the middle of intense technical work isn't an option. Missing a call could mean losing a potential lifelong customer. We know HVAC and plumbing calls; we've been answering them for over 60 years!
Customer Service
Let our experienced agents answer your calls just like it was one of your staff . We can screen your calls, capture leads, record important client information, start helpdesk tickets, fulfill customer service requests and/or take messages.
Legal
We know that billable hours are the name of the game. And any missed opportunity to acquire a client can cost you and your firm thousands of dollars. With our Legal Answering Services, you’ll never miss a call – ever again.
IT Helpdesk Support
24/7 support for your organization’s products and services can be a necessity. We provide Tier-1, 2 & 3 technical support in a concise and accurate manner – regardless of the complexity of your products or services.
Healthcare Services
We are here to help improve the experience for doctors, patients and practice managers. Error-free dispatching, combined with multiple message notification processes, help us maintain leadership within the medical messaging industry.
Real Estate & Property Management
Managing requests, following up on leads and coordinating showings can be overwhelming. Instead of spending hours each week listening to voicemails and playing phone tag, we enable you to quickly respond and grow your business.
And Many More...
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"Recently, I reviewed our calls and every single one that was answered by Call Management Resources was handled so well. As a matter of fact, nearly every call that was handled by your answering service after hours led to a completed call or completed estimate for work to be done in the near future. It is obvious that your team plays a huge role in our successful after-hours calls. "
“Call Management Resources does such a great job. Having dealt with other companies before, it’s an injustice to say they even have competition. They anticipate and resolve problems before they happen, practicing the excellent communication upon which their business is based. We highly recommend them!”
“Call Management Resources is a huge help to us. They are responsive and friendly, and their service has allowed us to be more accurate, efficient, and they’ve given us enormous peace of mind.”
